Return Policy For Good Guys Bad Thoughts

Return Policy for Good Guys Bad Thoughts

This Return Policy explains how returns, exchanges, and refunds work at Good Guys Bad Thoughts. We want the process to be clear, fair, and straightforward.

30-Day Returns

We offer a 30-day return window, which means you have 30 days from the date you receive your item to request a return. To be eligible under this Return Policy, items must be in the same condition as received: unworn, unused, with tags attached, and in the original packaging. You must also provide a receipt or proof of purchase.

How to Start a Return

To begin a return, email us at goodguysbadthoughts@gmail.com

with:

Your full name

Order number

The item(s) you’re returning

The reason for the return (optional but helpful)

If your return is approved, we’ll send you a return shipping label and instructions for where to send your package. Items returned without first requesting a return will not be accepted.

Restocking Fee

A 10% restocking fee applies to returned items. This helps cover processing and handling costs.

Damages, Defects, or Wrong Item

Please inspect your order as soon as it arrives. If your item is defective, damaged, or incorrect, contact us immediately at goodguysbadthoughts@gmail.com

so we can evaluate the issue and make it right.

Non-Returnable Items

Certain items are not eligible for return, including:

Perishable goods (food, flowers, plants)

Custom or personalized products

Personal care goods (beauty products)

Hazardous materials, flammable liquids, or gases

We also cannot accept returns on sale items or gift cards.

Exchanges

The fastest way to get what you want is to return the item you have (following this Return Policy) and place a new order for the replacement item once the return is accepted.

EU 14-Day Cooling-Off Period

If your order ships to the European Union, you may cancel or return within 14 days for any reason. Items must be unused, unworn, with tags, and in original packaging, with proof of purchase.

Refunds

Once we receive and inspect your return, we’ll notify you if your refund is approved. Approved refunds are issued to your original payment method within 10 business days (banks may take additional time to post). If more than 15 business days have passed since approval, contact us at goodguysbadthoughts@gmail.com